Tips for visiting Cali
September 25 2025
Tips and Trends 
Our city is a popular destination for travelers of all kinds. Beyond its famous attractions that bring in millions of tourists every year, the capital of Valle del Cauca is also visited daily by hundreds of people coming for reasons that are as diverse as they are crucial to our region's economy.
Did you know know that thousands of international patients come to our Branch of Heaven annually for the quality of its medicine? Or that, as a well-known industrial cluster, we receive a high number of visitors for trade shows, as digital nomads, and as business travelers? Or that we are the preferred city in southwestern Colombia for nightlife and entertainment, especially big shows and concerts?
If you're planning to visit us for any of these reasons, we're sharing some tips for visiting Cali safely, productively, and without a hitch. Read on to find out more.
Cali Recommendations
To make your visit unforgettable, we've compiled the best Cali travel tips for exploring the city.
Use the sections below to navigate and read detailed information on various topics of interest. From getting around the city and the delicious foods to try, to where to dance salsa and enjoy its vibrant culture, this guide is your best companion for exploring Cali to the fullest.
Climate and What to Wear in Cali
Getting Around in Cali
Safety in Cali
Currency and Exchange Houses in Cali
Customs and Traditions in Cali
Language and Useful Phrases
Entertainment in Cali
Tipping in Cali
Souvenirs and Shopping
Power, Connectivity, and Water
Climate and What to Wear in Cali
The climate in Cali is warm and tropical year-round, with an average temperature of 26∘C (79∘F) and highs typically ranging between 31∘C (88∘F) and 23∘C (73∘F).
We have a dry season from December to March, which brings less rain and more sun, and a rainy season from May to November, with September and October being the wettest months. The dry season is precisely when the city receives the most visitors, as it coincides with major celebrations, including Christmas, our famous Cali Fair (Feria de Cali), New Year's, school holidays, key public holidays in the first quarter, and the start of Easter Week.
For this reason, it's best to always pack light clothing, preferably made from natural fibers like cotton or linen that offer maximum coolness. However, we also recommend bringing an umbrella or a light raincoat, as rainfall can be sudden and torrential, especially in the afternoons.
While many people prefer sandals, we suggest also packing comfortable sports shoes for long walks, excursions, or exercising, as the city is well-equipped with places and options for practicing any physical activity.
Regardless of the season, don't forget to bring sunscreen, mosquito repellent, and a hat or cap. Even with the afternoon breeze, the sun is very strong in our city. But most importantly: bring at least one outfit for a great party! In Cali, we celebrate all weekend long (and sometimes during the week, too).
Getting Around in Cali
When it comes to essential Colombia travel tips transportation in our city is a high-value topic, as many tourists are unaware of the wide range of options available.
If you arrive in Cali by land via an express bus service, you will most likely arrive at the Cali Bus Terminal, located in the north of the city, just a few minutes by car from our hotel. From there, you can take a yellow taxi from the "Mi Taxi Seguro" line, which is the official operator for the terminal. You can find them at the exits on Calle 30, the Main Track, and Gate 3 of the station. These taxis will take you anywhere in the city.
However, if you prefer a cheaper option from that point, you can take any public bus that corresponds to your route and destination in Cali. For example, the La Ermita bus (Route 7C) is taken on the street next to the pedestrian tunnel exit of the terminal and will drop you in front of the Chipichape Mall (where we are located), continuing its route toward the city center.
If you arrive by plane at our Alfonso Bonilla Aragón International Airport, located outside Cali in Palmira, you will likely choose one of two options: either rent a vehicle from one of the companies operating there (Localiza or Álamo are two of them), or travel to our regional capital by taxi or bus from the airport's official transport services.
For the first option, you can take any of the official taxis located at the doors of the domestic and international terminals, identified with the names Asotaba (yellow cars) and Expresos Siglo XXI (white cars). The cost is around $15 USD, depending on the exchange rate to Colombian pesos, and is a safe alternative for getting around.
If you prefer similarly safe transport at a more economical rate, you have the option of minibuses located in the airport parking lot, operated by the companies Rápido Aeropuerto and Líneas del Valle. For an amount currently less than $5 USD, this collective transport will take you from the airport to the bus terminal we mentioned earlier.
Although Cali does not formally have a subway system, it does have an official transport system that reaches every corner of the city called Masivo Integrado de Occidente (MIO). This consists of a network of buses that connect many parts of the metropolis through trunk corridors, and even includes cable car lines (teleférico) for the more remote popular sectors. Using this mode of transport requires a rechargeable card purchased at the station ticket offices, unlike the other options mentioned where payment in cash is the norm.
There are also other providers such as the Transporte Público Colectivo (TPC), with a fleet of yellow and green minibuses that serve many sectors, and something very interesting for our visitors: the Panoramic Tourist Bus, a service provided by the Cali Tourism Secretariat offering free guided tours upon prior registration.
Of course, you can also use apps like Uber, Cabify, Didi, Yango, InDriver and others, which allow you to travel by private car or mototaxi, with payments in cash or charged to your credit card. You can also use traditional taxi companies, such as the one operating in the bay of our Hotel Spiwak Chipichape, which even have a "datáfono" (card reader) on board so you can pay with your cards.
Additionally, there are transport services that take you to other municipalities if you wish to do tourism outside the city. Transur is one of them, but you can find dozens of companies at the bus terminal we have mentioned.
For references on what other foreign travelers think of our mobility, we invite you to read the blog entries by Kacey and Simon Willis.
Finally, if you arrive in our city with your own vehicle, keep in mind the "Pico y Placa" (License Plate Restriction) hours that apply in Cali to avoid any inconvenience. To get an idea of gasoline costs in our city, click here.
Safety in Cali
As in any large city, it's important to always be aware of your surroundings. Keep your belongings visible and avoid showing off valuable items like jewelry, luxury accessories, or very conspicuous high-tech devices. The best policy is always to not draw attention—dress moderately and be discreet in your behavior to avoid unfortunate events.
Regarding your identification documents and money, we recommend carrying only what you need for your daily activities and leaving the rest in the safe in your room, whether at our hotel or any other accommodation you choose. You can rely on credit or debit cards for payments, and we advise against using traveler's checks. If you need to exchange money, do so only at recognized exchange houses and authorized banks.
Don't expose yourself to unnecessary situations. Evaluate the suitability of the destinations you want to visit and research the condition of the places you wish to see beforehand (either online or through knowledgeable locals). This will make it easier not only to get there but also to know the conditions of those places in advance.
At night, it's best to use trusted taxis or transport services. While the nightlife areas (zonas rosas) of Granada or El Peñón are safe for going out, be sure to order a taxi with the assistance of the establishment's staff (a common and trusted practice) or request one through apps like Cabify or Uber.
Be cautious when using dating platforms to meet people. Although they are used for dating in Colombia, unfortunately, a certain profile of criminals uses them to gain victims' trust and carry out a crime at the end of the first date or after several meetings.
If possible, write down and save the numbers of key authorities who can assist you in case of an incident. Here are some links and numbers for the entities closest to our hotels:
➡️ National Police: +573105315752 (Chipichape quadrant patrol) and +573105316935 (La Flora station patrol).
➡️ Civil Defense: +573118084435, +573212087400 (La Flora neighborhood section). Direct Line: 144
➡️ Firefighters: +57608821252 (Central Station). Emergency Line: 119.
➡️ Consulates in Cali: Click this link to find the one you need.
➡️ National Unified Emergency Number: 123
It is wise to purchase travel insurance that covers you for any incident before visiting. Also, it’s highly advisable to get an e-sim to always stay connected with mobile data, or a local sim from Claro, Tigo, Movistar, WOM, or other operators so you can make calls (you can buy these at the offices of the main phone operators and in supermarkets). Both alternatives are renewable and customizable.
Currency Exchange in Cali
One of the most important tips for visiting Cali involves currency exchange. It's well known that the official currency is the Colombian Peso (COP) and both US Dollars (USD) and Euros (EUR) are easily exchangeable in our country (you can bring up to $10,000 USD or its equivalent in any currency, without needing to declare it).
While many places accept credit cards and payment via apps or even e-wallets, it's always good to carry some cash in pesos, especially for small purchases, minor payments like taxis, or local markets. You can exchange money at exchange houses, banks, and ATMs, but we want to explain a few key differences so you can make the best decision.
It's crucial to avoid exchanging money with people on the street at all costs. The safest practice is to locate exchange houses in secure locations like airports, hotels, and shopping malls. In theory, these offer the best exchange rate, extended hours, and accept a variety of currencies.
However, you'll find differences even among the exchange houses: for example, those located in airports and hotels often claim to have no commission fees, but you'll usually notice their rates are less advantageous for you than those offered by an exchange house in a mall.
Alternatively, you can exchange money at any bank, as they are secure entities with fixed rates. The drawback is that their transaction fees might be slightly higher, their service hours more restricted, and the accepted currencies more limited.
Then there's the option of getting pesos by using your international credit or debit card directly at ATMs (cash machines) from networks like Servibanca, Bancolombia, Davivienda, BBVA, or Bancamía at any time of day. Of course, be aware that these may offer less favorable exchange rates, include a transaction surcharge, and have daily withdrawal limits, which you should confirm with your card's issuing bank back home.
In Cali, you can also use international transfer services like Western Union and MoneyGram to exchange cash or receive funds in Colombian or foreign bank accounts. Other options include apps like Google Wallet, Apple Pay, Samsung Pay, and digital accounts like PayPal, Global66, or national digital wallets such as Nequi, Daviplata, Dale!, Rappy Pay, among many others. An interesting new option is Qash which is becoming popular in the city as a USD e-wallet that offers a great exchange rate to pesos and allows for easy payments.
If you are coming from another country with US Dollars, we recommend reading this article with very useful tips for exchanging them in Colombia, and if you are coming with Euros, we suggest this one... Additionally, in this blog post, an expert shares safety tips for handling your money while exploring outside your hotel.
Finally, as a point of interest, foreign tourists visiting Colombia can request a VAT (IVA) refund on most purchases made anywhere in the country, either directly at a DIAN office or, more easily, at GlobalBlue kiosks conveniently located in several of our airports. You can read the conditions and steps clearly explained here.
Customs and Traditions in Cali
Caleños (people from Cali) are known for their warmth and hospitality. They greet people very effusively, and joy is a core part of their culture, so don't be surprised if they start a conversation with you out of the blue, even if they don't know you.
Above all, you should know that Salsa is the city's heartbeat, so get ready to hear it everywhere! Not only are there salsotecas (salsa clubs) all over, but also dance academies (as knowing how to dance well is almost a social rule). Cali is globally known as the Salsa Capital and is the birthplace of world-class performers and dance troupes like Grupo Niche or Delirio just to name a few.
Due to its history as the capital of a vast sugarcane-producing region, with a colonial past that introduced sugarcane and African labor here starting in 1540, the mestizaje (mixed heritage) of our population is not just physical but also proudly cultural.
Afro-Colombian heritage has an enormous influence on Valle del Cauca's gastronomy, which inherited not only Spanish cooking techniques but also ingredients from our Indigenous cuisine and the resourcefulness of the enslaved people working the sugar mills, who replicated the flavors of their much-missed Africa. That's why dishes like arroz atollado (soupy rice), tamales, sancocho de gallina (chicken stew), tapao de pescado (fish stew), torta de ñame (yam cake), pandeyuca, and pandebono, fried foods like marranitas and aborrajados, or drinks like avena (oatmeal drink), guarapo, chontaduro juice, borojó, lulada, champú, cholados, and even liquors like viche, arrechón, and curao are all part of the mixed legacy we enjoy daily.
But our cuisine isn't the only indicator of this heritage. Musical rhythms like currulao, bunde, alabaos, mapalé, and many others based on our native instruments, such as the marimba de chonta, guasa, cununos, violín caucano, and bombos (drums), also showcase this rich patrimony. This is why the Petronio Álvarez Pacific Music Festival in mid-year is just as important as the Cali Fair at the end of the year.
We are also a very devout people, which is why Catholic saints give their names to important public holidays throughout the year such as the Day of Saint Peter and Saint Paul (when we celebrate our godchildren), the Day of the Virgin of Carmen (when we honor our transport workers), Saint Joseph's Day (or Men's Day), Epiphany (when we give gifts to our kids), and many others like the Assumption of the Virgin and Easter Week. These traditions feed our rich folklore and attract thousands of worshipers to the city's churches every year.
As a final point, it is for all these reasons that Christmas is celebrated intensely in the city, with a special tradition that begins as early as late October, which you can read more about here.
Language and Useful Phrases
As in all of Latin America (with the exception of Brazil, the Guianas, and several Caribbean islands), the official language in Colombia is Castellano, or as it's generically known: Spanish. But don't worry if you don't speak it: the people are very friendly and welcoming, and there will always be someone willing to help you, even in English or whatever language you speak (or at least they'll try!).
For general knowledge, it's nice to know that in the Valle del Cauca region, there are also other languages linked to the ancestral culture and territories of Indigenous communities living here, such as the Emberá Chamí, Nasa, Wounaan, Inga, and Quichua. Article 10 of the Colombian Constitution recognizes the languages of the national ethnic groups as official, which total 65 if we only count the Indigenous groups across the country.
Regarding the Spanish spoken here, caleños have an urban slang that reflects our spirit, as our people have a very particular way of expressing themselves. Every phrase, every word, is charged with the joy and flavor with which caleños live their daily lives. We are known for being humorous and spontaneous, and that nature is reflected directly in how we communicate, always in a very original way.
That's why, in this link we want to share a guide with some of the most typical phrases we use. It will be very helpful for you to better understand how we communicate, and we assure you you'll have a lot of fun with the most curious expressions of our daily life.
Entertainment Options in Cali
Cali's nightlife is legendary. You can't leave without visiting one of its famous salsa clubs (discotecas). Areas like Menga, El Centro, Calle 5, Centenario, and the Obrero neighborhood (the latter known for its viejotecas or "old-school" salsa clubs) are guaranteed options for a fantastic night out. Although the Juanchito neighborhood is mentioned in the lyrics of many classic salsa songs, not much remains of that scene today, so we don't recommend it. However, we do offer you some excellent suggestions in this link.
In the Granada, San Antonio, and El Peñón areas, you’ll find a mix of bars, restaurants, and cafés with a more alternative and chic vibe. These are some of the city's most beautiful spots, offering a variety of exciting culinary options for every type of visitor, from the bohemian to the fanciest. In fact, in this note on our blog we've talked about some of our local cuisine options that are essential to try, both in their traditional form and in signature and even street food proposals.
Regarding the cultural scene, Cali has plenty to offer for education and entertainment. Our "Sucursal del Cielo" (Heaven's Branch) has many museums, such as the Modern Art Museum La Tertulia, Museum of the Calima’s Gold, Hernando Tejada Museum, La Merced Archaeological Museum, Museum of Colonial and Religious Art, Federico Lehmann Natural Science Museum, Pioneers of Cali’s Salsa Museum, Popular Museum of Siloé, Jairo Varela's Museum, Caliwood, el Julio César Cubillos Archaeological Museum and the Museum of Vinegar, to name a few. Just outside the city, others like the Sugarcane Museum, Hacienda El Paraíso and the Phoenix Air Museum are equally important.
The city also boasts huge shopping centers for retail therapy or simply enjoying movies, casinos, or even children's attractions, like Chipichape Mall, Pacific Mall, Unicentro or Jardín Plaza to name the most attractive. We’ve also covered where to go shopping in Cali in a separate post.
Furthermore, our city and the Valle del Cauca region are renowned for concentrating the largest number of bird species in Colombia, highlighting another major draw for thousands of annual visitors: nature tourism.
Our departmental capital is not just a stopover for people coming to our region to whale watch, enjoy water and outdoor activities, or birdwatch, but also to engage in ecotourism both inside and outside the city. You can explore nearby towns with beautiful landscapes and popular expressions, discover unique natural settings with diverse local flora and fauna, or simply enjoy the wide array of parks and gardens Cali is famous for, including our zoo, botanical garden and butterfly house, perfect for spending special time with your children or partner.
Finally, Cali is also known as the "Sports Capital of Colombia" due to the numerous outdoor sports facilities available, specially designed for practicing any discipline right within our urban area. From bike lanes and trekking/hiking routes within and on the outskirts of the metropolis, to large-scale sports infrastructures scattered throughout the city, such as the Canchas Panamericanas, the Jaime Aparicio and Alberto Galindo sports units, and its many communal coliseums. Caleños not only use and enjoy these places but are also very disciplined and competitive. In this link we share just some of the many alternatives that make up the array of sports you can practice here.
Tipping in Cali
Tipping in Colombia is not mandatory, although it's a common and expected practice, especially for service in restaurants, bars, and coffee shops.
According to Law 1935 of 2018 and Circular 007 of 2022 from the Superintendence of Industry and Commerce (regulations that govern tipping in establishments dedicated to providing food, drink, and/or public entertainment services), businesses must ensure three conditions are met when presenting the bill to any customer:
Although both regulations state that this gratuity cannot exceed the mentioned percentage, we recommend always paying attention to your bills when settling them.
It's important to understand that tips are not part of an employee's salary nor are they considered business profit (Article 131 of the Substantive Labor Code). Therefore, increasing the percentage for exceptional service will always be deeply appreciated by the employees who served you, though, again, it is neither required nor obligatory.
Services like taxis are not usually rewarded with tips, but some people round up the payment in cash or simply because certain apps, like Cabify or Uber, offer this option.
Tour guides can also be rewarded with tips, so a 10% or higher percentage (if you wish) is a good way to show your appreciation. The same applies to hairdressers or people working in spa services, even though, we reiterate, it is not mandatory.
In any case, we recommend you always carry some cash so you have the means to tip hotel staff or other workers you might want to reward for good service.
Where to Buy Souvenirs in Cali
If you're looking for a great souvenir from your visit to Cali, you'll be happy to know the city offers a wide variety of options, from traditional sweets to unique handicrafts that reflect the local culture. Whether you prefer a piece of art, a fashion accessory, or something delicious to sweeten your trip home, you'll find something special to bring back for your loved ones.
Apart from the markets and artisan districts we've already mentioned, many more shops will delight you. Places like Ekia Artesanías, Chila Gamboa's House, Artesanías Margot, Titoy Art Inn, Litoral Artesanías, Ópalo Artesanías, Melos, A Mano, Calima Artesanías, El Gato Atahualpa and Artesanías de Nuestra Tierra, are perfect for finding everything from small details to more elaborate works of art. In these shops, you can find objects made of wood, clay, or hand-woven textiles, with designs that capture the essence of the Pacific and our Valle del Cauca region.
Beyond handicrafts, you can't leave without buying some of our typical gastronomic products. Among the most notable are manjar blanco (a milk-based sweet) and the maceta de alfeñique, a sugar candy that is an icon of Cali. You'll also find special coffees, artisanal chocolates, and local liquors like Aguardiente Blanco del Valle. Without a doubt, these are gifts that will not only bring back good memories but also pique the curiosity of those who receive them.
If you venture into the surrounding areas, you'll find truly unique shopping options with added value. At the Nirvana Natural Reserve, for example, in addition to enjoying nature, you can visit their craft shop. The most interesting part is that when you buy their products (from wooden crafts to pots with native plants), you are directly supporting their conservation projects, especially the recovery of the Comino Crespo tree, an endangered species.
And if you are a wine lover, you must visit the local producers' shops in the small town of Santa Elena. This is a cabinet of curiosities for followers of the oenological world. Shops like Cava Jaramillo Solera and Casa Vergara y García offer a different experience where you can taste and buy artisanal wines made with an endemic variety of Isabella grapes, as well as liquor creams flavored with lulo, coconut, coffee, and many others. Buying here means taking home a drink you won't find anywhere else, with a flavor that truly represents the region.
But for shoppers with more adventurous palates, Cali also offers drinks that go beyond traditional grape wine. You cannot leave without trying the borojó wine produced by Bebidas Ancestrales Jacaví Afropacífica. Borojó, a tropical fruit from the Colombian Pacific, is known for its flavor and energetic properties. This artisanal wine is a delicious and original souvenir that encapsulates the flavors and tradition of our region's Afro-Colombian culture.
To wrap up, if you're staying at our Spiwak Chipichape Hotel or just passing through, we recommend visiting Chontaplaza right inside the Chipichape Shopping Center—a perfect spot for chontaduro lovers. This innovative venture has transformed this traditional fruit, offering products that are easy to carry and require no refrigeration, such as their delicious arepas, crunchy chips, or exquisite marmalade, all made from chontaduro! You can also buy chontaduros packaged in vacuum seals. Any of these items makes the perfect and practical gift to surprise family and friends back home, while also showcasing the gastronomic creativity of caleños.
Power, Connectivity, and Water in Cali
The issue of drinking water is a common concern for travelers. You'll be happy to know that the public tap water in Cali is safe for consumption. However, if you prefer to drink bottled water, you can easily get it at a very low price in any supermarket or pharmacy. A large 1.5-liter bottle might cost less than 5,000 Colombian pesos. Additionally, at our hotels, Hoteles Spiwak, all the water from the faucets is ozonated, making it completely safe to drink.
Regarding electrical power, Colombia uses a 110-volt current with American-style outlets (two flat pins with a circular hole for grounding). If your device uses a different voltage, we recommend getting an adapter or power converter. You can find these at specialized stores like Homecenter, which is very close to our hotels.
Staying connected won't be a problem. Most hotels, restaurants, and shopping centers offer free Wi-Fi for their customers. Furthermore, many major shopping malls have implemented free coworking spaces, allowing you to work or simply relax with a stable connection in a comfortable environment.
Telecommunications in Colombia are quite advanced. Both in the city and across the country, fiber optic is becoming more widespread, guaranteeing high-speed internet. If you want access to entertainment services like Netflix, Spotify, or DirectTV, you can buy prepaid pins or cards at most supermarkets and pharmacies.
While an eSIM is a practical option for many, the most common way to get mobile data in Colombia is by purchasing a local SIM card. This option offers a big advantage: it provides greater coverage and signal stability than many eSIMs, especially in rural or isolated areas. You only need an unlocked cell phone, and you can buy the card from mobile carriers almost anywhere, including shopping centers and even supermarkets. Check here for the step-by-step process for getting your local SIM with your passport.
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We hope all these Cali tourist tips will be extremely useful to you. With this guide, you have the key information to move with confidence and enjoy everything our Heaven's Branch has to offer.
Come and experience the magic of our land!
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Spiwak Hotels: your best ally to discover what to do in Cali. We are strategically located in the north of the city, with easy access to the Alfonso Bonilla Aragón International Airport, right inside the Chipichape Shopping Center. We feature 462 rooms, two swimming pools, a gym, and direct access to all the essential and entertainment services you might need: a banking area, supermarket, pharmacies, shops, cinema, casino, and much more.
Our restaurant, La Zarzuela, offers a specialized fusion cuisine menu, blending local ingredients from the Colombian Pacific with sophisticated Mediterranean techniques. Our bar, La Tasca, is the perfect spot to spend the afternoon unwinding with friends.
What are you waiting for? Come visit us!
Did you know know that thousands of international patients come to our Branch of Heaven annually for the quality of its medicine? Or that, as a well-known industrial cluster, we receive a high number of visitors for trade shows, as digital nomads, and as business travelers? Or that we are the preferred city in southwestern Colombia for nightlife and entertainment, especially big shows and concerts?
If you're planning to visit us for any of these reasons, we're sharing some tips for visiting Cali safely, productively, and without a hitch. Read on to find out more.
Cali Recommendations
To make your visit unforgettable, we've compiled the best Cali travel tips for exploring the city.
Use the sections below to navigate and read detailed information on various topics of interest. From getting around the city and the delicious foods to try, to where to dance salsa and enjoy its vibrant culture, this guide is your best companion for exploring Cali to the fullest.
Climate and What to Wear in Cali
Getting Around in Cali
Safety in Cali
Currency and Exchange Houses in Cali
Customs and Traditions in Cali
Language and Useful Phrases
Entertainment in Cali
Tipping in Cali
Souvenirs and Shopping
Power, Connectivity, and Water
Climate and What to Wear in Cali
The climate in Cali is warm and tropical year-round, with an average temperature of 26∘C (79∘F) and highs typically ranging between 31∘C (88∘F) and 23∘C (73∘F).
We have a dry season from December to March, which brings less rain and more sun, and a rainy season from May to November, with September and October being the wettest months. The dry season is precisely when the city receives the most visitors, as it coincides with major celebrations, including Christmas, our famous Cali Fair (Feria de Cali), New Year's, school holidays, key public holidays in the first quarter, and the start of Easter Week.
For this reason, it's best to always pack light clothing, preferably made from natural fibers like cotton or linen that offer maximum coolness. However, we also recommend bringing an umbrella or a light raincoat, as rainfall can be sudden and torrential, especially in the afternoons.
While many people prefer sandals, we suggest also packing comfortable sports shoes for long walks, excursions, or exercising, as the city is well-equipped with places and options for practicing any physical activity.
Regardless of the season, don't forget to bring sunscreen, mosquito repellent, and a hat or cap. Even with the afternoon breeze, the sun is very strong in our city. But most importantly: bring at least one outfit for a great party! In Cali, we celebrate all weekend long (and sometimes during the week, too).
Getting Around in Cali
When it comes to essential Colombia travel tips transportation in our city is a high-value topic, as many tourists are unaware of the wide range of options available.
If you arrive in Cali by land via an express bus service, you will most likely arrive at the Cali Bus Terminal, located in the north of the city, just a few minutes by car from our hotel. From there, you can take a yellow taxi from the "Mi Taxi Seguro" line, which is the official operator for the terminal. You can find them at the exits on Calle 30, the Main Track, and Gate 3 of the station. These taxis will take you anywhere in the city.
However, if you prefer a cheaper option from that point, you can take any public bus that corresponds to your route and destination in Cali. For example, the La Ermita bus (Route 7C) is taken on the street next to the pedestrian tunnel exit of the terminal and will drop you in front of the Chipichape Mall (where we are located), continuing its route toward the city center.
If you arrive by plane at our Alfonso Bonilla Aragón International Airport, located outside Cali in Palmira, you will likely choose one of two options: either rent a vehicle from one of the companies operating there (Localiza or Álamo are two of them), or travel to our regional capital by taxi or bus from the airport's official transport services.
For the first option, you can take any of the official taxis located at the doors of the domestic and international terminals, identified with the names Asotaba (yellow cars) and Expresos Siglo XXI (white cars). The cost is around $15 USD, depending on the exchange rate to Colombian pesos, and is a safe alternative for getting around.
If you prefer similarly safe transport at a more economical rate, you have the option of minibuses located in the airport parking lot, operated by the companies Rápido Aeropuerto and Líneas del Valle. For an amount currently less than $5 USD, this collective transport will take you from the airport to the bus terminal we mentioned earlier.
Although Cali does not formally have a subway system, it does have an official transport system that reaches every corner of the city called Masivo Integrado de Occidente (MIO). This consists of a network of buses that connect many parts of the metropolis through trunk corridors, and even includes cable car lines (teleférico) for the more remote popular sectors. Using this mode of transport requires a rechargeable card purchased at the station ticket offices, unlike the other options mentioned where payment in cash is the norm.
There are also other providers such as the Transporte Público Colectivo (TPC), with a fleet of yellow and green minibuses that serve many sectors, and something very interesting for our visitors: the Panoramic Tourist Bus, a service provided by the Cali Tourism Secretariat offering free guided tours upon prior registration.
Of course, you can also use apps like Uber, Cabify, Didi, Yango, InDriver and others, which allow you to travel by private car or mototaxi, with payments in cash or charged to your credit card. You can also use traditional taxi companies, such as the one operating in the bay of our Hotel Spiwak Chipichape, which even have a "datáfono" (card reader) on board so you can pay with your cards.
Additionally, there are transport services that take you to other municipalities if you wish to do tourism outside the city. Transur is one of them, but you can find dozens of companies at the bus terminal we have mentioned.
For references on what other foreign travelers think of our mobility, we invite you to read the blog entries by Kacey and Simon Willis.
Finally, if you arrive in our city with your own vehicle, keep in mind the "Pico y Placa" (License Plate Restriction) hours that apply in Cali to avoid any inconvenience. To get an idea of gasoline costs in our city, click here.
Safety in Cali
As in any large city, it's important to always be aware of your surroundings. Keep your belongings visible and avoid showing off valuable items like jewelry, luxury accessories, or very conspicuous high-tech devices. The best policy is always to not draw attention—dress moderately and be discreet in your behavior to avoid unfortunate events.
Regarding your identification documents and money, we recommend carrying only what you need for your daily activities and leaving the rest in the safe in your room, whether at our hotel or any other accommodation you choose. You can rely on credit or debit cards for payments, and we advise against using traveler's checks. If you need to exchange money, do so only at recognized exchange houses and authorized banks.
Don't expose yourself to unnecessary situations. Evaluate the suitability of the destinations you want to visit and research the condition of the places you wish to see beforehand (either online or through knowledgeable locals). This will make it easier not only to get there but also to know the conditions of those places in advance.
At night, it's best to use trusted taxis or transport services. While the nightlife areas (zonas rosas) of Granada or El Peñón are safe for going out, be sure to order a taxi with the assistance of the establishment's staff (a common and trusted practice) or request one through apps like Cabify or Uber.
Be cautious when using dating platforms to meet people. Although they are used for dating in Colombia, unfortunately, a certain profile of criminals uses them to gain victims' trust and carry out a crime at the end of the first date or after several meetings.
If possible, write down and save the numbers of key authorities who can assist you in case of an incident. Here are some links and numbers for the entities closest to our hotels:
➡️ National Police: +573105315752 (Chipichape quadrant patrol) and +573105316935 (La Flora station patrol).
➡️ Civil Defense: +573118084435, +573212087400 (La Flora neighborhood section). Direct Line: 144
➡️ Firefighters: +57608821252 (Central Station). Emergency Line: 119.
➡️ Consulates in Cali: Click this link to find the one you need.
➡️ National Unified Emergency Number: 123
It is wise to purchase travel insurance that covers you for any incident before visiting. Also, it’s highly advisable to get an e-sim to always stay connected with mobile data, or a local sim from Claro, Tigo, Movistar, WOM, or other operators so you can make calls (you can buy these at the offices of the main phone operators and in supermarkets). Both alternatives are renewable and customizable.
Currency Exchange in Cali
One of the most important tips for visiting Cali involves currency exchange. It's well known that the official currency is the Colombian Peso (COP) and both US Dollars (USD) and Euros (EUR) are easily exchangeable in our country (you can bring up to $10,000 USD or its equivalent in any currency, without needing to declare it).
While many places accept credit cards and payment via apps or even e-wallets, it's always good to carry some cash in pesos, especially for small purchases, minor payments like taxis, or local markets. You can exchange money at exchange houses, banks, and ATMs, but we want to explain a few key differences so you can make the best decision.
It's crucial to avoid exchanging money with people on the street at all costs. The safest practice is to locate exchange houses in secure locations like airports, hotels, and shopping malls. In theory, these offer the best exchange rate, extended hours, and accept a variety of currencies.
However, you'll find differences even among the exchange houses: for example, those located in airports and hotels often claim to have no commission fees, but you'll usually notice their rates are less advantageous for you than those offered by an exchange house in a mall.
Alternatively, you can exchange money at any bank, as they are secure entities with fixed rates. The drawback is that their transaction fees might be slightly higher, their service hours more restricted, and the accepted currencies more limited.
Then there's the option of getting pesos by using your international credit or debit card directly at ATMs (cash machines) from networks like Servibanca, Bancolombia, Davivienda, BBVA, or Bancamía at any time of day. Of course, be aware that these may offer less favorable exchange rates, include a transaction surcharge, and have daily withdrawal limits, which you should confirm with your card's issuing bank back home.
In Cali, you can also use international transfer services like Western Union and MoneyGram to exchange cash or receive funds in Colombian or foreign bank accounts. Other options include apps like Google Wallet, Apple Pay, Samsung Pay, and digital accounts like PayPal, Global66, or national digital wallets such as Nequi, Daviplata, Dale!, Rappy Pay, among many others. An interesting new option is Qash which is becoming popular in the city as a USD e-wallet that offers a great exchange rate to pesos and allows for easy payments.
If you are coming from another country with US Dollars, we recommend reading this article with very useful tips for exchanging them in Colombia, and if you are coming with Euros, we suggest this one... Additionally, in this blog post, an expert shares safety tips for handling your money while exploring outside your hotel.
Finally, as a point of interest, foreign tourists visiting Colombia can request a VAT (IVA) refund on most purchases made anywhere in the country, either directly at a DIAN office or, more easily, at GlobalBlue kiosks conveniently located in several of our airports. You can read the conditions and steps clearly explained here.
Customs and Traditions in Cali
Caleños (people from Cali) are known for their warmth and hospitality. They greet people very effusively, and joy is a core part of their culture, so don't be surprised if they start a conversation with you out of the blue, even if they don't know you.
Above all, you should know that Salsa is the city's heartbeat, so get ready to hear it everywhere! Not only are there salsotecas (salsa clubs) all over, but also dance academies (as knowing how to dance well is almost a social rule). Cali is globally known as the Salsa Capital and is the birthplace of world-class performers and dance troupes like Grupo Niche or Delirio just to name a few.
Due to its history as the capital of a vast sugarcane-producing region, with a colonial past that introduced sugarcane and African labor here starting in 1540, the mestizaje (mixed heritage) of our population is not just physical but also proudly cultural.
Afro-Colombian heritage has an enormous influence on Valle del Cauca's gastronomy, which inherited not only Spanish cooking techniques but also ingredients from our Indigenous cuisine and the resourcefulness of the enslaved people working the sugar mills, who replicated the flavors of their much-missed Africa. That's why dishes like arroz atollado (soupy rice), tamales, sancocho de gallina (chicken stew), tapao de pescado (fish stew), torta de ñame (yam cake), pandeyuca, and pandebono, fried foods like marranitas and aborrajados, or drinks like avena (oatmeal drink), guarapo, chontaduro juice, borojó, lulada, champú, cholados, and even liquors like viche, arrechón, and curao are all part of the mixed legacy we enjoy daily.
But our cuisine isn't the only indicator of this heritage. Musical rhythms like currulao, bunde, alabaos, mapalé, and many others based on our native instruments, such as the marimba de chonta, guasa, cununos, violín caucano, and bombos (drums), also showcase this rich patrimony. This is why the Petronio Álvarez Pacific Music Festival in mid-year is just as important as the Cali Fair at the end of the year.
We are also a very devout people, which is why Catholic saints give their names to important public holidays throughout the year such as the Day of Saint Peter and Saint Paul (when we celebrate our godchildren), the Day of the Virgin of Carmen (when we honor our transport workers), Saint Joseph's Day (or Men's Day), Epiphany (when we give gifts to our kids), and many others like the Assumption of the Virgin and Easter Week. These traditions feed our rich folklore and attract thousands of worshipers to the city's churches every year.
As a final point, it is for all these reasons that Christmas is celebrated intensely in the city, with a special tradition that begins as early as late October, which you can read more about here.
Language and Useful Phrases
As in all of Latin America (with the exception of Brazil, the Guianas, and several Caribbean islands), the official language in Colombia is Castellano, or as it's generically known: Spanish. But don't worry if you don't speak it: the people are very friendly and welcoming, and there will always be someone willing to help you, even in English or whatever language you speak (or at least they'll try!).
For general knowledge, it's nice to know that in the Valle del Cauca region, there are also other languages linked to the ancestral culture and territories of Indigenous communities living here, such as the Emberá Chamí, Nasa, Wounaan, Inga, and Quichua. Article 10 of the Colombian Constitution recognizes the languages of the national ethnic groups as official, which total 65 if we only count the Indigenous groups across the country.
Regarding the Spanish spoken here, caleños have an urban slang that reflects our spirit, as our people have a very particular way of expressing themselves. Every phrase, every word, is charged with the joy and flavor with which caleños live their daily lives. We are known for being humorous and spontaneous, and that nature is reflected directly in how we communicate, always in a very original way.
That's why, in this link we want to share a guide with some of the most typical phrases we use. It will be very helpful for you to better understand how we communicate, and we assure you you'll have a lot of fun with the most curious expressions of our daily life.
Entertainment Options in Cali
Cali's nightlife is legendary. You can't leave without visiting one of its famous salsa clubs (discotecas). Areas like Menga, El Centro, Calle 5, Centenario, and the Obrero neighborhood (the latter known for its viejotecas or "old-school" salsa clubs) are guaranteed options for a fantastic night out. Although the Juanchito neighborhood is mentioned in the lyrics of many classic salsa songs, not much remains of that scene today, so we don't recommend it. However, we do offer you some excellent suggestions in this link.
In the Granada, San Antonio, and El Peñón areas, you’ll find a mix of bars, restaurants, and cafés with a more alternative and chic vibe. These are some of the city's most beautiful spots, offering a variety of exciting culinary options for every type of visitor, from the bohemian to the fanciest. In fact, in this note on our blog we've talked about some of our local cuisine options that are essential to try, both in their traditional form and in signature and even street food proposals.
Regarding the cultural scene, Cali has plenty to offer for education and entertainment. Our "Sucursal del Cielo" (Heaven's Branch) has many museums, such as the Modern Art Museum La Tertulia, Museum of the Calima’s Gold, Hernando Tejada Museum, La Merced Archaeological Museum, Museum of Colonial and Religious Art, Federico Lehmann Natural Science Museum, Pioneers of Cali’s Salsa Museum, Popular Museum of Siloé, Jairo Varela's Museum, Caliwood, el Julio César Cubillos Archaeological Museum and the Museum of Vinegar, to name a few. Just outside the city, others like the Sugarcane Museum, Hacienda El Paraíso and the Phoenix Air Museum are equally important.
The city also boasts huge shopping centers for retail therapy or simply enjoying movies, casinos, or even children's attractions, like Chipichape Mall, Pacific Mall, Unicentro or Jardín Plaza to name the most attractive. We’ve also covered where to go shopping in Cali in a separate post.
Furthermore, our city and the Valle del Cauca region are renowned for concentrating the largest number of bird species in Colombia, highlighting another major draw for thousands of annual visitors: nature tourism.
Our departmental capital is not just a stopover for people coming to our region to whale watch, enjoy water and outdoor activities, or birdwatch, but also to engage in ecotourism both inside and outside the city. You can explore nearby towns with beautiful landscapes and popular expressions, discover unique natural settings with diverse local flora and fauna, or simply enjoy the wide array of parks and gardens Cali is famous for, including our zoo, botanical garden and butterfly house, perfect for spending special time with your children or partner.
Finally, Cali is also known as the "Sports Capital of Colombia" due to the numerous outdoor sports facilities available, specially designed for practicing any discipline right within our urban area. From bike lanes and trekking/hiking routes within and on the outskirts of the metropolis, to large-scale sports infrastructures scattered throughout the city, such as the Canchas Panamericanas, the Jaime Aparicio and Alberto Galindo sports units, and its many communal coliseums. Caleños not only use and enjoy these places but are also very disciplined and competitive. In this link we share just some of the many alternatives that make up the array of sports you can practice here.
Tipping in Cali
Tipping in Colombia is not mandatory, although it's a common and expected practice, especially for service in restaurants, bars, and coffee shops.
According to Law 1935 of 2018 and Circular 007 of 2022 from the Superintendence of Industry and Commerce (regulations that govern tipping in establishments dedicated to providing food, drink, and/or public entertainment services), businesses must ensure three conditions are met when presenting the bill to any customer:
- Ask the consumer if they consent to adding a tip for the service provided to the bill.
- Inform the customer that the suggested tip is 10% of the total bill.
- Remind the customer that the tip is absolutely voluntary, and they have the right not to pay it or to modify the amount when it is suggested by the establishment.
Although both regulations state that this gratuity cannot exceed the mentioned percentage, we recommend always paying attention to your bills when settling them.
It's important to understand that tips are not part of an employee's salary nor are they considered business profit (Article 131 of the Substantive Labor Code). Therefore, increasing the percentage for exceptional service will always be deeply appreciated by the employees who served you, though, again, it is neither required nor obligatory.
Services like taxis are not usually rewarded with tips, but some people round up the payment in cash or simply because certain apps, like Cabify or Uber, offer this option.
Tour guides can also be rewarded with tips, so a 10% or higher percentage (if you wish) is a good way to show your appreciation. The same applies to hairdressers or people working in spa services, even though, we reiterate, it is not mandatory.
In any case, we recommend you always carry some cash so you have the means to tip hotel staff or other workers you might want to reward for good service.
Where to Buy Souvenirs in Cali
If you're looking for a great souvenir from your visit to Cali, you'll be happy to know the city offers a wide variety of options, from traditional sweets to unique handicrafts that reflect the local culture. Whether you prefer a piece of art, a fashion accessory, or something delicious to sweeten your trip home, you'll find something special to bring back for your loved ones.
Apart from the markets and artisan districts we've already mentioned, many more shops will delight you. Places like Ekia Artesanías, Chila Gamboa's House, Artesanías Margot, Titoy Art Inn, Litoral Artesanías, Ópalo Artesanías, Melos, A Mano, Calima Artesanías, El Gato Atahualpa and Artesanías de Nuestra Tierra, are perfect for finding everything from small details to more elaborate works of art. In these shops, you can find objects made of wood, clay, or hand-woven textiles, with designs that capture the essence of the Pacific and our Valle del Cauca region.
Beyond handicrafts, you can't leave without buying some of our typical gastronomic products. Among the most notable are manjar blanco (a milk-based sweet) and the maceta de alfeñique, a sugar candy that is an icon of Cali. You'll also find special coffees, artisanal chocolates, and local liquors like Aguardiente Blanco del Valle. Without a doubt, these are gifts that will not only bring back good memories but also pique the curiosity of those who receive them.
If you venture into the surrounding areas, you'll find truly unique shopping options with added value. At the Nirvana Natural Reserve, for example, in addition to enjoying nature, you can visit their craft shop. The most interesting part is that when you buy their products (from wooden crafts to pots with native plants), you are directly supporting their conservation projects, especially the recovery of the Comino Crespo tree, an endangered species.
And if you are a wine lover, you must visit the local producers' shops in the small town of Santa Elena. This is a cabinet of curiosities for followers of the oenological world. Shops like Cava Jaramillo Solera and Casa Vergara y García offer a different experience where you can taste and buy artisanal wines made with an endemic variety of Isabella grapes, as well as liquor creams flavored with lulo, coconut, coffee, and many others. Buying here means taking home a drink you won't find anywhere else, with a flavor that truly represents the region.
But for shoppers with more adventurous palates, Cali also offers drinks that go beyond traditional grape wine. You cannot leave without trying the borojó wine produced by Bebidas Ancestrales Jacaví Afropacífica. Borojó, a tropical fruit from the Colombian Pacific, is known for its flavor and energetic properties. This artisanal wine is a delicious and original souvenir that encapsulates the flavors and tradition of our region's Afro-Colombian culture.
To wrap up, if you're staying at our Spiwak Chipichape Hotel or just passing through, we recommend visiting Chontaplaza right inside the Chipichape Shopping Center—a perfect spot for chontaduro lovers. This innovative venture has transformed this traditional fruit, offering products that are easy to carry and require no refrigeration, such as their delicious arepas, crunchy chips, or exquisite marmalade, all made from chontaduro! You can also buy chontaduros packaged in vacuum seals. Any of these items makes the perfect and practical gift to surprise family and friends back home, while also showcasing the gastronomic creativity of caleños.
Power, Connectivity, and Water in Cali
The issue of drinking water is a common concern for travelers. You'll be happy to know that the public tap water in Cali is safe for consumption. However, if you prefer to drink bottled water, you can easily get it at a very low price in any supermarket or pharmacy. A large 1.5-liter bottle might cost less than 5,000 Colombian pesos. Additionally, at our hotels, Hoteles Spiwak, all the water from the faucets is ozonated, making it completely safe to drink.
Regarding electrical power, Colombia uses a 110-volt current with American-style outlets (two flat pins with a circular hole for grounding). If your device uses a different voltage, we recommend getting an adapter or power converter. You can find these at specialized stores like Homecenter, which is very close to our hotels.
Staying connected won't be a problem. Most hotels, restaurants, and shopping centers offer free Wi-Fi for their customers. Furthermore, many major shopping malls have implemented free coworking spaces, allowing you to work or simply relax with a stable connection in a comfortable environment.
Telecommunications in Colombia are quite advanced. Both in the city and across the country, fiber optic is becoming more widespread, guaranteeing high-speed internet. If you want access to entertainment services like Netflix, Spotify, or DirectTV, you can buy prepaid pins or cards at most supermarkets and pharmacies.
While an eSIM is a practical option for many, the most common way to get mobile data in Colombia is by purchasing a local SIM card. This option offers a big advantage: it provides greater coverage and signal stability than many eSIMs, especially in rural or isolated areas. You only need an unlocked cell phone, and you can buy the card from mobile carriers almost anywhere, including shopping centers and even supermarkets. Check here for the step-by-step process for getting your local SIM with your passport.
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We hope all these Cali tourist tips will be extremely useful to you. With this guide, you have the key information to move with confidence and enjoy everything our Heaven's Branch has to offer.
Come and experience the magic of our land!
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Spiwak Hotels: your best ally to discover what to do in Cali. We are strategically located in the north of the city, with easy access to the Alfonso Bonilla Aragón International Airport, right inside the Chipichape Shopping Center. We feature 462 rooms, two swimming pools, a gym, and direct access to all the essential and entertainment services you might need: a banking area, supermarket, pharmacies, shops, cinema, casino, and much more.
Our restaurant, La Zarzuela, offers a specialized fusion cuisine menu, blending local ingredients from the Colombian Pacific with sophisticated Mediterranean techniques. Our bar, La Tasca, is the perfect spot to spend the afternoon unwinding with friends.
What are you waiting for? Come visit us!
*** Por: Tzeitel Topel ***